Trust, Privacy & Security

We only collect information that you choose to send us. That includes:

• Contact & project inquiries: your name, email address, and any project details you include when you fill out a form or email us.
• Account information (for admin users only): email and authentication credentials handled by our hosting provider.
• Basic usage analytics: aggregated visit data such as pages viewed, device type, and approximate location, used to understand how the site is performing.

We do not sell your information, and we don't share it with third parties for advertising.

• Responding to inquiries and discussing potential projects.
• Delivering services you've engaged us for and following up.
• Improving the site's content, performance, and reliability.
• Meeting legal or accounting obligations (for example, records related to invoices).

We use analytics tools to understand site traffic at an aggregate level. These tools may set cookies or similar identifiers in your browser. You can block or clear cookies at any time through your browser settings; the site will continue to work.

The site is served over HTTPS, and submissions are transmitted using modern transport encryption. Stored data lives with reputable hosting and database providers that handle infrastructure-level security, patching, and backups on our behalf.

Access to inquiry submissions and any account data is limited to a small, named set of administrators authenticated through our hosting provider. No system is perfectly secure, but we take reasonable steps to protect what you share.

We keep inquiry and project records for as long as needed to provide services and meet legal or business requirements, then delete or anonymize them. You can ask us to delete your information at any time using the contact details below.

You can contact us to:

• Request a copy of the information we have about you.
• Ask us to correct or update your information.
• Ask us to delete your information.
• Opt out of any non-essential communications.

For any privacy, security, or data-handling question — including requests to access or delete your information, or to report a potential vulnerability — please reach out:

• Email: hello@dawnwordsmith.co
• Or use our contact form.

We aim to respond to privacy and security messages within five business days.